SUPPORT

How Can We Help?

Find answers, step-by-step guides, and resources to get the most out of CaptiVet.

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Getting Started

Download the app, create your account, and record your first SOAP note in under 5 minutes.

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Recording & Notes

Tips for better recordings, understanding transcription accuracy, and editing generated SOAP notes.

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PIMS Integration

How to export SOAP notes to your practice management software using clipboard integration.

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BYOK Setup

Bring Your Own Key lets you use your own Deepgram and Gemini API keys for maximum cost control and data ownership.

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Account & Billing

Manage your subscription, update payment methods, add team members, and understand your billing cycle.

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Troubleshooting

Common issues and solutions for recording quality, transcription accuracy, app performance, and connectivity.

Can’t Find What You Need?

Our team is here to help. Reach out and we will get back to you within one business day.

Ready to Get Started?

See CaptiVet in action with a personalized walkthrough of the app and its features.

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