How Can We Help?
Find answers, step-by-step guides, and resources to get the most out of CaptiVet.
Getting Started
Download the app, create your account, and record your first SOAP note in under 5 minutes.
Recording & Notes
Tips for better recordings, understanding transcription accuracy, and editing generated SOAP notes.
PIMS Integration
How to export SOAP notes to your practice management software using clipboard integration.
BYOK Setup
Bring Your Own Key lets you use your own Deepgram and Gemini API keys for maximum cost control and data ownership.
Account & Billing
Manage your subscription, update payment methods, add team members, and understand your billing cycle.
Troubleshooting
Common issues and solutions for recording quality, transcription accuracy, app performance, and connectivity.
Canβt Find What You Need?
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Ready to Get Started?
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