Real Results from Real Practices
See how veterinary teams use CaptiVet to reclaim their time, reduce burnout, and focus on what matters most — their patients.
Sunrise Valley Animal Hospital
Dr. Sarah Mitchell, DVM — Austin, TX
The Challenge
As a solo practitioner seeing 22 patients per day, Dr. Mitchell was spending nearly 2.5 hours every evening completing SOAP notes after the clinic closed. The late nights were taking a toll — she considered cutting her patient load by 15% just to keep up with documentation, which would have cost her practice over $80,000 annually in lost revenue.
The Solution
Dr. Mitchell started using CaptiVet during appointments — recording the consultation on her phone, reviewing the AI-generated SOAP note, and copying it to her PIMS before the client even left the room. Within the first week, her after-hours documentation dropped from 2.5 hours to under 20 minutes.
“I used to dread the end of the day. Now my notes are done before I leave the exam room. CaptiVet gave me my evenings back.”
— Dr. Sarah Mitchell, DVM
Coastal Paws Veterinary Group
Dr. James Chen, DVM — San Diego, CA
The Challenge
Coastal Paws operates four veterinarians across two locations. Inconsistent documentation quality was creating problems — referral vets complained about missing details, and internal case handoffs led to repeated diagnostics. Dr. Chen also wanted to reduce costs on their existing AI transcription tool, which charged $400/month per vet with no ability to use their own API keys.
The Solution
After switching to CaptiVet’s Team plan with BYOK (Bring Your Own Key), all four veterinarians adopted a consistent recording workflow. The structured SOAP output standardized their documentation across both locations. Using their own Gemini and Deepgram API keys through CaptiVet’s BYOK model, the practice cut their AI documentation costs from $1,600/month to under $200/month.
“BYOK was the deciding factor. We get the same AI quality at a fraction of the cost, and our notes are finally consistent across both locations.”
— Dr. James Chen, DVM
Mountain Creek Equine Practice
Dr. Rachel Torres, DVM — Lexington, KY
The Challenge
Equine practice presents unique documentation challenges. Dr. Torres performs farm calls across central Kentucky, often examining horses in barns with limited connectivity and no desk in sight. She was hand-writing notes on a clipboard, then transcribing them into her PIMS late at night — spending 12+ hours per week on documentation alone. Equine-specific terminology was also a problem with other AI tools she had tried, which were trained primarily on small animal data.
The Solution
CaptiVet’s mobile-first design was a natural fit for field work. Dr. Torres records consultations on her phone while examining horses — no clipboard, no laptop. The AI accurately handles equine-specific terms like navicular syndrome, hock flexion test, and extracorporeal shockwave therapy with over 90% accuracy. She reviews and exports notes from her truck between farm calls, arriving home with all documentation complete.
“Other AI tools could not handle equine terminology. CaptiVet nails it — navicular, flexion tests, shockwave therapy — and I can do it all from my phone in the barn.”
— Dr. Rachel Torres, DVM
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