CASE STUDIES

Real Results from Real Practices

See how veterinary teams use CaptiVet to reclaim their time, reduce burnout, and focus on what matters most — their patients.

SOLO PRACTITIONER

Sunrise Valley Animal Hospital

Dr. Sarah Mitchell, DVM — Austin, TX

The Challenge

As a solo practitioner seeing 22 patients per day, Dr. Mitchell was spending nearly 2.5 hours every evening completing SOAP notes after the clinic closed. The late nights were taking a toll — she considered cutting her patient load by 15% just to keep up with documentation, which would have cost her practice over $80,000 annually in lost revenue.

The Solution

Dr. Mitchell started using CaptiVet during appointments — recording the consultation on her phone, reviewing the AI-generated SOAP note, and copying it to her PIMS before the client even left the room. Within the first week, her after-hours documentation dropped from 2.5 hours to under 20 minutes.

2.5 hrs → 20 min
Documentation time per day
+3
Extra appointments per day
$0
Revenue lost to documentation

“I used to dread the end of the day. Now my notes are done before I leave the exam room. CaptiVet gave me my evenings back.”

— Dr. Sarah Mitchell, DVM

MULTI-VET PRACTICE

Coastal Paws Veterinary Group

Dr. James Chen, DVM — San Diego, CA

The Challenge

Coastal Paws operates four veterinarians across two locations. Inconsistent documentation quality was creating problems — referral vets complained about missing details, and internal case handoffs led to repeated diagnostics. Dr. Chen also wanted to reduce costs on their existing AI transcription tool, which charged $400/month per vet with no ability to use their own API keys.

The Solution

After switching to CaptiVet’s Team plan with BYOK (Bring Your Own Key), all four veterinarians adopted a consistent recording workflow. The structured SOAP output standardized their documentation across both locations. Using their own Gemini and Deepgram API keys through CaptiVet’s BYOK model, the practice cut their AI documentation costs from $1,600/month to under $200/month.

40%
Improvement in note consistency
$1,800/mo
Saved with BYOK pricing
Zero
Referral complaints about note quality

“BYOK was the deciding factor. We get the same AI quality at a fraction of the cost, and our notes are finally consistent across both locations.”

— Dr. James Chen, DVM

EQUINE SPECIALIST

Mountain Creek Equine Practice

Dr. Rachel Torres, DVM — Lexington, KY

The Challenge

Equine practice presents unique documentation challenges. Dr. Torres performs farm calls across central Kentucky, often examining horses in barns with limited connectivity and no desk in sight. She was hand-writing notes on a clipboard, then transcribing them into her PIMS late at night — spending 12+ hours per week on documentation alone. Equine-specific terminology was also a problem with other AI tools she had tried, which were trained primarily on small animal data.

The Solution

CaptiVet’s mobile-first design was a natural fit for field work. Dr. Torres records consultations on her phone while examining horses — no clipboard, no laptop. The AI accurately handles equine-specific terms like navicular syndrome, hock flexion test, and extracorporeal shockwave therapy with over 90% accuracy. She reviews and exports notes from her truck between farm calls, arriving home with all documentation complete.

90%+
Equine terminology accuracy
12 hrs/wk
Documentation time reclaimed
100%
Notes completed before leaving the farm

“Other AI tools could not handle equine terminology. CaptiVet nails it — navicular, flexion tests, shockwave therapy — and I can do it all from my phone in the barn.”

— Dr. Rachel Torres, DVM

Ready to See Results Like These?

Join hundreds of veterinary professionals who are spending less time on paperwork and more time with their patients.

Book a Demo